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  • When will my order arrive?
    Orders within the U.S. on average can be expected to arrive 6-8 business days after placing your order. AK and HI may require additional processing time. All U.S. orders are shipped via USPS, UPS or FedEx.
  • My order arrived damanged or broken. What do I do?
    Few things are more disappointing than receiving a broken or damanged item. While damages can occasionally happen during shipping, don't worry, we’ve got you covered! Reach out to for further assistance.
  • How can I stay up to date with Joyful Essence news?
    You can follow us on our social media pages to stay up to date on the lastest news!
  • Can I edit my shipping information after an order has been placed?
    Please reach out to us at with your request and include the updated shipping address and order number.
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