Question 1

When will my order arrive?

Accepted Answer

Orders within the U.S. on average can be expected to arrive 6-8 business days after placing your order. AK and HI may require additional processing time. All U.S. orders are shipped via USPS, UPS or FedEx.

Question 2

My order arrived damanged or broken. What do I do?

Accepted Answer

Few things are more disappointing than receiving a broken or damanged item. While damages can occasionally happen during shipping, don't worry, we’ve got you covered! Reach out to customerservice@joyfulessenceluxurydecor.com for further assistance.

Question 3

How can I stay up to date with Joyful Essence news?

Accepted Answer

You can follow us on our social media pages to stay up to date on the lastest news!

Question 4

Can I edit my shipping information after an order has been placed?

Accepted Answer

Please reach out to us at customerservice@joyfulessenceluxurydecor.com with your request and include the updated shipping address and order number.

HELP CENTER

Frequently asked questions

When will my order arrive?

My order arrived damanged or broken. What do I do?

How can I stay up to date with Joyful Essence news?

Can I edit my shipping information after an order has been placed?